Dear guests

Welcome to the Residenza Lagrev. To help you prepare a little, here are some tips and advice to help you enjoy your holiday to the full.

Please dispose of PET, aluminium and tin cans, batteries, cardboard and waste paper in the appropriate bins in the two recycling rooms in the basement in House B and A1. You can now dispose of residual waste and used glass in the appropriate Moloks at the car park in front of the garage entrance. 

We have now installed a PET press in each of our two waste collection points to reduce the mountains of rubbish.

Schuko adapters, hair dryers
Adapters and hairdryers should be deposited in your flat and double plugs can be borrowed at the reception.

You can park your car free of charge in our outside car park in front of the Residenza. If you wish to use a garage, we will be happy to provide you with one at Fr. 10.– per day in winter or Fr. 3.– per day in summer. Please note that the parking spaces are relatively narrow and it is therefore important to follow our instructions regarding parking forwards or backwards.

At the back of our party room/lounge you will find a library with many books in different languages and various board games. Browse through the books, take them into the flat and please put them back at the end of your stay.

If you ever need a bouquet of flowers, we will be happy to organise one according to your wishes and budget.

Stamps and postcards
In addition to postcards in various sizes, we also sell stamps at the reception.

We are happy to deliver fresh bread daily from the Bad Bakery, St. Moritz. Simply fill in the bread order list for the following day at the reception. Monday-Tuesday / Thursday-Saturday until 16:00, on Wednesday until 11:00. The order for Monday must also be filled in by 16:00 on Saturday. The next morning from 7:00 a.m. you can pick up your ordered bread at the reception. You are welcome to return dry bread to the reception.

At the end of your stay, we will give you a questionnaire and ask you to fill it out and return it to us. Praise and appreciation are great, suggestions for improvement help us and are therefore very valuable to us.

Parlour games
You are welcome to borrow various board games from our library and at the reception.

During the opening hours of our reception you can purchase various drinks. The drinks list for water, soft drinks, beer and wines is available at the reception. You can choose 7dl bottled wines directly from our kiosk.

Indoor swimming pool
The indoor pool is open daily from 8.00 am to 8.00 pm. Children may use the pool from 9.00 am to 6.00 pm. Children under 12 must be accompanied by an adult. Please note that there is no supervision in the indoor pool and no food or drinks may be consumed. For security reasons, access to the indoor pool is only possible with the apartment key.

Front door
The front doors close automatically. Therefore, please always take your flat key with you.

Dogs / Cats
There is a Robi Dog right at the exit from the Residenza Lagrev car park. We kindly ask the dog owners to dispose of the leftovers of their 4-legged darlings immediately. Please keep dogs on a leash at all times in the Residenza Lagrev area. Pets such as cat or dog cost CHF 8.00 per pet and day.

Please find all information about opening hours, important telephone numbers, exhibitions, restaurants, sport offers in the «Agenda da Segl» or on the homepage of Sils

In the Residenza Lagrev you can surf the Internet practically everywhere free of charge. In order not to disturb the other guests, we ask you at the reception to refrain from using skype or audio/video chat. On request and for a small fee, we can also print out documents or make copies for you.

Coffee machines
If you do not like filter coffee, you can rent capsule machines from Nespresso, Tchibo and Dolce Gusto at the Reception and buy the corresponding capsules in our kiosk. Cost Fr. 10.– for the machine/stay.

Children’s playroom
There is a children’s playroom in House B near the reception, where our younger guests can let off steam as they please. Please leave the room tidy.

Credit cards
We accept Eurocard/Mastercard/Visa/EC Direct/ EC Maestro and Postcard for payment of your bill. Of course, we are also happy to accept Swiss francs or euros.

Cross-country skiing
Day pass, weekly pass or the Engadin cross-country season pass? Find out which cross-country ski pass offer suits your needs. If you would like a physical cross-country ski pass, please buy it directly on the cross-country ski trail from the cross-country ski pass sellers or at the official sales points. (Sils information centre) Alternatively, you can book it online.

Our lounge and recreation room is located in the basement of House B in the corridor leading to the garage. If you would like to spend a sociable evening with your friends, you can hire the kitchen including crockery for CHF 15.00. You can get the key for the kitchen and further information at the reception. Only individual tables and not the entire room can be hired.

Post office
Next to the reception you will find a letterbox where you can deposit your outgoing mail. Our postman will be happy to take your mail. Mail that has been forwarded can be collected from 11.30 a.m. onwards.

At the request of the owners and out of consideration for your next tenants, smoking is prohibited in the entire interior of the Residenza Lagrev. We therefore ask our guests who smoke to do so in front of the house or on the balconies. Any additional cleaning caused by smoke or ashes will be charged to the tenant.

Our reception is open daily from 8.00 a.m. to 11.00 a.m. and from 4.00 p.m. to 6.30 p.m.. On Wednesday afternoon and Sunday the reception is closed. If we are out of the house or if you need help outside opening hours, simply pick up the phone at the reception and you will be automatically connected to us or dial 599 from your flat.

Would you like to send a fax or do you need some copies or PC printouts. For a small fee we will be happy to fulfil your wishes.

Table tennis
In House A there is a table tennis room with two table tennis tables. We also have a table football set up for you.

We kindly ask you to leave your shoes in your flat and not in the staircase. You are welcome to leave hiking boots, prams and other bulky items in the ski room in house A1 or in the reception building. You are blocking important escape routes in case of an emergency.

Ski room
In house B at the reception and in house A1 in the basement there is a ski room where you can put your skis and boots. You can also wax your skis there. We do not accept any liability for items left there.

Ski pass
The mountain railways have introduced a new ski ticket system a few years ago. At or you can buy ski tickets in advance, download them to your smartphone or print them out. The earlier you book and the more tickets you buy together, the cheaper the individual ski ticket becomes.

Our sauna is located right next to the indoor pool. We are happy to heat it up for you on request and by prior arrangement (at least 1 hour in advance). Costs Fr. 20.- for the sauna incl. towels (max. 4 persons). Please contact the reception desk. The sauna closes at 8.00 pm, Wednesday afternoons and Sundays the sauna is closed.

At the reception you will find an information board, many brochures and information leaflets with the current events in Sils and the surrounding area.

Laundry room
In house B (at the reception) there is a washing machine with a coin-operated machine, a dryer, a clothes horse and an iron. If you wish to do laundry, please reserve the laundry room at the reception.

Laundry change
For guests staying with us for more than a week, we offer the possibility of changing your linen after one week. Just let us know what you need and we will bring fresh linen to your flat.

If you have any problems in your flat, you can always call the house management number 081 838 55 99.

We kindly ask you to leave the flat in an orderly and tidy condition, to dispose of all waste, to strip the beds and to put the used dishes in the cupboard. Please vacate the flat by 10.00 am. If you would like to stay a little longer in the flat, please discuss this with us in advance.

We hope to have served you with this information and wish you a pleasant and unforgettable stay with us in the Residenza Lagrev. For further information please do not hesitate to contact us at any time.

Your hosts Binia and Berni Geisser